Other than having more resources, a reason why you can get your own web server and use it instead of a shared website hosting plan is the fact that you are able to install and run a large selection of software. With a shared account, you can use programs, which don't require root access and are not set up server-side, so if you require certain software for your Internet sites, you cannot install it on a shared hosting server. This is not the situation with a server of your own where you are able to install anything you wish. The downside is that you may not have much experience and handling your own machine is more challenging that managing a shared Internet hosting account where the provider manages the majority of things. This is why we offer an additional service for our hosting server plans called Installation & Troubleshooting and you could take full advantage of it any time you encounter any difficulties with the management of your server.

Installation and Troubleshooting in VPS Servers

You may add the upgrade with a couple of clicks whenever you need it and regardless of the VPS servers package that you have chosen. This could be done either during the order process in case you think that you will require help from the very beginning or later from the virtual private server billing CP in case you have issues with any app on the machine. Our qualified admins can easily set up or troubleshoot any app for you in a very timely matter. The Installation & Troubleshooting upgrade offers an hour of custom work and you could use it whenever you want. The majority of tasks take less than that, thus the remaining time shall be available for the future and you will be able to see it in the billing CP at all times. You'll be able to use the upgrade as a standalone service or on top of the 30 minutes of custom work that are part of our Managed Services upgrade.

Installation and Troubleshooting in Dedicated Servers

You may add the upgrade to any one of the dedicated servers which we offer at any time that you need it. In the event that you need some custom work from our administrators just after your web server is prepared, you could acquire the upgrade during the hosting server signup process, or when you need something to be done later, you could add the upgrade from your billing CP. The Installation & Troubleshooting service offers 1 hour of work from our admins on your machine, so if you experience any problems to install a third-party piece of software or some application gives errors and doesn't work the way it should, our experts shall assist you in a very timely manner. If a task takes less than 60 minutes, the remaining time will be available for future tasks and you shall be able to see it in the billing area. This upgrade is suitable in the event that you do not have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you deplete the 30 minutes custom work it provides.