Many persons who start using their very first web hosting account, or change companies, usually have queries in regards to how specific things are executed or have difficulty setting up different things such as e-mails, site settings, etc. This is the reason why, some web hosting providers have compiled documentation with the most standard questions and issues so as to help their customers obtain info quickly and seamlessly. Consequently, the technical support staff can concentrate on real problems that given customers may be experiencing, because the solution for the minor things will already be available on the World Wide Web and customers will be able to fix them without touching base with the help desk support staff. Having comprehensive documentation is quite important, especially for new users without any past experience at all, since the web hosting service entails a ton of features and many individuals can get perplexed about what to do. A good information repository can both help you execute the tasks that you want and discover how the web hosting service works in general.

Extensive Online Documentation in Cloud Hosting

All cloud hosting that we are offering include an exhaustive knowledge base where you can find all you may ever need to know about your hosting account. Irrespective of whether you’re intending to create a new database, to forward a domain by means of an .htaccess file or to set up an e-mail address on your personal computer or cellular phone, you can simply read our help articles and all the info that you require will be there. When you visit a certain section of your Hepsia hosting Control Panel, you can see articles that are associated with the functions that you can access through it. In case you wish to check the complete archive of articles and get familiar with all the functions that Hepsia offers, or only to read generic info about the hosting service, you can browse the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve tried our utmost to encompass any problem that you could possibly confront, but if you don’t find what you are seeking, you can always touch base with us, as our tech support engineers are at your service 24x7x365.

Extensive Online Documentation in Semi-dedicated Servers

We have compiled a comprehensive knowledge base for all our current and prospective customers, so in case you order a semi-dedicated server plan from us, you will be able to find any info that you require at any time. We have numerous informational articles, which will help you better understand what is going on in your account – "What’s PHP?" and "What are file permissions?" are merely two instances. Our instructional tutorials will help you accomplish anything you like – unzip an archive, import a MySQL database, forward a domain, etc. Furthermore, we’ve also got troubleshooting instructions, which will permit you to find out what precipitates a given problem and the possible solutions for it. In case you can’t send e-mails or your domain returns a 500 Internal Server Error message, for instance, you can refer to our knowledge base and solve the issue straight away. You can access the articles through each Control Panel section, as well as through the dedicated Help section.