Semi-dedicated Servers
24/7/365 Support

An Easy–to–Navigate Help Center Section

You can find nearly all the answers to your questions in the easy–to–navigate Help section integrated into our Web Site Control Panel. It offers an ever–enlarging knowledge base with regularly asked questions and detailed educational articles compiled by our practiced help desk support team.

Tutorial Videos

For all of you who want to learn how to sort out a regularly experienced issue by watching an educational video, we have added a compilation of video tutorials to our Web Site Control Panel. All the video clips are very short and easy to grasp. They offer step–by–step demonstrations of different site administration activities.

A One–Hour Ticket Response Guarantee

With all our semi–dedicated servers, we offer a 24–7–365 client care service with a one–hour response guarantee. A group of professional support engineers will be available to you to respond to all the enquiries that you might have. During non–peak times, an answer will be offered in even less than twenty minutes.